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TinyEYE Blog

Five Top Priorities for Online Therapy Excellence: Customer Service Accountability

Posted by Marnee Brick |

Top Five Priorities for Online Therapy Excellence

PRIORITY 4: CUSTOMER SERVICE ACCOUNTABILITY 

It is amazing what can happen when people share the same goals,

especially when the beneficiary is a child. 

Hi Everyone,

Imagine how frustrating it would be to feel confused, overwhelmed, and disappointed when trying to establish student programming.  Now, imagine how rewarding it would be to experience clarity, accountability, and outcomes!  As dedicated service providers, it is our privilege to create a rewarding, sustainable experience for our customers.  We are the solution.

Influencing Excellence with Customer Service Accountability

Our therapy team provides online occupational therapy and online speech therapy services to schools.  In our previous post, we outlined considerations for influencing excellence with technology.  When partnering with school tech teams, our aligned goal is to provide the students with an engaging therapy experience, free of technical disruptions.  http://blog.tinyeye.com/2014/01/28/top-five-priorities-for-online-therapy-excellence-technology

Our next level of partnership develops relationships with administrators and special education teachers. TinyEYE is grateful to our customers for the longevity of our relationships. Together, we have graduated thousands of students over the years and we look forward to contributing to the next generation of students. 

If you are exploring how to create a quality service framework for your customers, what should you build?

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Topics: telepractice, online occupational therapist, customer service excellence, Online Speech Therapy, online therapy setup, online occupatonal therapy

Top Five Priorities for Online Therapy Excellence: Technology

Posted by Marnee Brick |

Top Five Priorities for Online Therapy Excellence

PRIORITY 5:  TECHNOLOGY

Technology is your pathway to your students – foresee barriers and plan for solutions.

Hi Everyone,

We are counting down the top five priorities for online therapy excellence, starting with number five: technology.  As grateful as we are to earn international awards for excellence in technology, service, and contributions to communities; we are most proud of our students and their outcomes.  

Imagine how exciting it is for us to partner with children who have grown up surrounded by technology in their schools. 

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Topics: Telepractice in Speech-Language Pathology, Telepractice Speech Therapy, online occupational therapy, ehelper, special education teacher, service excellence, student success, technology, virtual teams, online occupational therapist, videoconferencing, Speech-Language Pathologists, special education directors, Online Speech Therapy, Rena Bartsch, PDE, online SLP, tech check, distance technology, PDE conference, dr. Todd houston

Online Occupational Therapy: The "Animal Walk" Writing Bootcamp

Posted by TinyEYE |

Online Occupational Therapy:

The "Animal Walk" Writing Bootcamp

Picking up a pencil can require a real workout. ~ Marnee

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Topics: teletherapy, online occupational therapy, proprioceptive activities, writing, fine motor skills, speech-language pathologist, telepractice, self regulation, exercises for children, TinyEYE, online therapy, Marnee Brick, SLP, Speech Therapy Telepractice, online speech language pathologist, Occupational Therapy, online occupational therapist, OT, Autism, sensory integration, animal walks, video conferencing, Online Speech Therapy, Special Education

Online Speech and Occupational Therapy: What We are Not

Posted by TinyEYE |

Online Speech and Occupational Therapy: What We are Not

Hi Everyone,

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Topics: teletherapy, online occupational therapy, schools, speech-language pathologist, SLP jobs, telepractice, OT jobs, special education teacher, TinyEYE, Marnee Brick, service excellence, student outcomes, SLP, Speech Therapy Telepractice, virtual teams, online speech language pathologist, Occupational Therapy, resource teacher, online occupational therapist, OT, software, School Districts, compliant, video conferencing, Online Speech Therapy, Special Education

Community Values Online Therapy - Brings Children to School Despite Closure

Posted by TinyEYE |

Community Values Online Therapy - Brings Children to School Despite Closure

"The ehelper was there...she wanted to make sure we could get them one step closer to therapy." ~Tiffany

Hello Everyone,

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Topics: teletherapy, online occupational therapy, speech-language pathologist, SLP jobs, telepractice, OT jobs, ehelper, TinyEYE, Marnee Brick, SLP, Speech Therapy Telepractice, online speech language pathologist, Occupational Therapy, online occupational therapist, OT, video conferencing, Online Speech Therapy, Special Education

    

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